Privacy Notice
The Privacy Policy governing the use of the official website of The Oak Tree School (main site and School Community) is set out in the following guidelines:
A. Introduction
The privacy of the users of our website is vital to us and we are committed to protecting it. In the following sections we explain the process followed to protect the integrity of the personal information you provide.
B. Collection of personal information
The following types of personal information may be collected and stored in our database:
- Information you enter to subscribe to our emails and newsletters, such as your name and email address.
- Information you enter while using the services on our website.
- Information generated while you use our website, including when, how often and under what circumstances you use it.
- Information about any aspect related to your purchase, services you use or transactions you make through the website, including your name, address, telephone number, email address and credit card information.
- Information contained in any communications you send to us through email or through our website, including the content of the communication and metadata.
- Any other personal information you send to us.
C. Use of your personal information
Personal information submitted to us through our website will be used for the purposes specified in this policy. We may use your personal information for the following purposes:
- Administering our website.
- Personalizing our website for a better user experience.
- Enabling your use of the services available on our website.
- Sending email newsletters, if you have requested them (you may inform us at any time if you no longer wish to subscribe to the newsletter).
- Responding to your questions and complaints, or questions and complaints about you, related to our website.
- Keeping the website secure and preventing fraud.
- Verifying compliance with the terms and conditions governing the use of our website.
- Other uses. If you submit personal information for publication on our website, we will publish and use that information in accordance with the license you grant us.
D. Disclosure of personal information
We will not knowingly disclose your personal information to third parties, except: (a) when required by law or by a competent authority; (b) with service providers who process the information on our behalf under confidentiality obligations, such as hosting, email or payment platforms; (c) when necessary to protect the rights, property or safety of the institution, our users or others.
E. Security of your personal information
We adopt appropriate technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We store all personal information on secure (password- and firewall-protected) servers. Electronic transactions made through the site are protected by encryption technology. You are responsible for keeping the confidentiality of the passwords you use on our website; we will never ask you for your password by email.
F. Rights of the users
You may access, rectify and cancel your personal information, oppose its processing and request its portability at any time, as well as revoke the consent granted for the purposes you no longer wish them to be used for, by writing to informes@theoaktreeschool.com.mx.
G. Updates to this policy
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to make sure you understand any changes. We may notify you of changes to this policy by email or through the site's private messaging system.
H. Cookies
Our website uses cookies (small text files stored on your device) solely to operate the site, remember your preferences and obtain anonymous statistics about its use. You can disable cookies in your browser at any time; some features of the site may not work properly without them.